Bus Conversion Magazine Bulletin Board

Bus Discussion => Bus Topics ( click here for quick start! ) => Topic started by: Timkar on January 03, 2013, 05:14:04 PM



Title: Peninsula Glass
Post by: Timkar on January 03, 2013, 05:14:04 PM
Contacted Peninsula Glass today about some "weep hole covers" that had fallen off of the windows over the years.
Jeff at Peninsula Glass is sending me new ones to replace mine and there is no charge.
Really surprised me and just wanted to let everyone know about the excellent customer service... :) :) :)


Title: Re: Peninsula Glass
Post by: grantgoold on January 03, 2013, 06:29:03 PM
Jeff and the team have been awesome when I have traveled to their facility. Even got the tour and a quick turn around. Love the quality!

Grant


Title: Re: Peninsula Glass
Post by: belfert on January 03, 2013, 07:51:58 PM
Jeff has always seemed like he was in a hurry to get me off the phone on the couple of times I have called in the last few years.

I need to send a window in for repair (my fault), but the cost to ship the window has kept me from sending it in yet.  The shipping cost round trip will be as much or more than the repair cost.


Title: Re: Peninsula Glass
Post by: TomC on January 04, 2013, 08:14:16 AM
If it costs to much to ship, have a new one made.

Penn glass made the glass for my AMGeneral transit. Could only use single pane, but did have a model that fit into the original cutouts-albeit the windows are screwed from the outside with no vanity ring inside. Also had the smaller quarter windows and drivers window replaced. Lightly tinted, but have worked well. The best part is the windows don't rattle and the bus is so tight, if I don't have one of the roof vents open, your ears will pop when the door is closed.

On my truck, had square corned dual pane made. They are so tall, had the slider only on the bottom half. I received the windows in a big, custom made wood crate. All windows were carefully wrapped and arrived in one piece. Nice to have a custom window manufacturer on the west coast. Good Luck, TomC


Title: Re: Peninsula Glass
Post by: lostagain on January 04, 2013, 08:22:08 AM
Have Pennensula windows in the 5C. Nice windows. Except the screens are cheap and flimsy. They fall out easily.

Jc


Title: Re: Peninsula Glass
Post by: belfert on January 04, 2013, 08:24:02 AM
If it costs to much to ship, have a new one made.

It is still cheaper to have the window repaired.  Jeff estimated the repair costs at between $250 and $300.  The shipping costs for the round trip would be around $250.  A new window would cost about the same as repairs plus shipping, but I would have to pay for shipping the new window to me which would push the cost above the repair cost.


Title: Re: Peninsula Glass
Post by: Sam 4106 on January 04, 2013, 09:13:54 AM
Brian,

What is wrong with your window? If it is just a broken glass, a local glass company could probably make one for you.

Good luck, Sam


Title: Re: Peninsula Glass
Post by: belfert on January 04, 2013, 01:24:20 PM
I hit the gutter on the end of my house.  It hit right where the glass and frame meet.  The rubber gasket at the edge of the glass is destroyed.  I originally thought the frame was bent, but upon further inspection it appears the frame might not be bent.  The glass is not broken.  After realizing the frame may not be bent I called Jeff to see if a local glass place could repair it.  He said I would still need to send it to him for repair.

I should have it looked at locally before spending the money to ship it 2,000+ miles.  Would an auto glass place be able to deal with this?


Title: Re: Peninsula Glass
Post by: Sam 4106 on January 04, 2013, 03:10:47 PM
Brian,

Yes, I think an auto glass shop or a shop that makes commercial windows could do the repair. Could you post a close-up picture of the damage? I could better determine if that damage can be repaired locally. If the rubber is just torn, maybe it could be glued back in with some butyl caulk with the window in place. If the frame has to be disassembled and the whole rubber replaced, the whole window will have to be removed from the bus. In either case, I'm guessing that a local shop could repair it. Worth a try at least.

Good luck, Sam


Title: Re: Peninsula Glass
Post by: bebackbus on January 04, 2013, 06:01:57 PM
Contacted Peninsula Glass today about some "weep hole covers" that had fallen off of the windows over the years.
Jeff at Peninsula Glass is sending me new ones to replace mine and there is no charge.
Really surprised me and just wanted to let everyone know about the excellent customer service... :) :) :)



We were in Arkansas when the rear window exploded.  We don't know if it was vandals or something else.  We called Penisula glass and told them our problem.  They sent us a new window and paid the shipping.  Best company ever


Title: Re: Peninsula Glass
Post by: belfert on January 04, 2013, 08:04:38 PM
The damage is covered by some aluminum tape because it was leaking water.  I don't really want to remove the tape during the winter to take a picture.